Privacy Policy
Last updated: [November 2025]
At Cosmoplus SAGL, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our brand.
1. Data We Collect
We may collect the following types of information:
Personal information: such as your name, email address, phone number, and shipping/billing details when you place an order or contact us.
Technical information: including your IP address, browser type, and device information, collected automatically through cookies and analytics tools.
Usage data: such as pages visited, time spent on our site, and interactions with our content.
2. How We Use Your Data
We use your information to:
Process and deliver your orders;
Respond to your inquiries or customer service requests;
Send you updates, newsletters, or promotional offers (only if you have given consent);
Improve our website and services.
3. Legal Basis for Processing
We process personal data based on:
Your consent (for newsletters or marketing);
The need to fulfill a contract (for purchases);
Our legitimate interest in improving our services and website performance.
4. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. Sharing of Data
We do not sell or rent your personal information.
Your data may be shared with trusted third parties only when necessary, such as:
Payment processors and delivery partners;
IT and website service providers (for hosting or analytics);
All partners are required to handle your data securely and in compliance with data protection laws.
6. Cookies
We use cookies to enhance your browsing experience and analyze website traffic.
You can manage or disable cookies through your browser settings at any time.
7. Your Rights
Under applicable data protection laws (including the GDPR and Swiss FADP), you have the right to:
Access and obtain a copy of your data;
Request correction or deletion of your data;
Withdraw your consent at any time;
Object to the processing of your data for marketing purposes.
To exercise these rights, please contact us at:
info@cosmoplus.ch
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@cosmoplus.ch
www.spryup.ch
